SciAps Analyzer ServiceKeep your analyzer in the field
A handheld XRF or LIBS analyzer only earns its keep when it's in someone's hands, in the field, generating results. The SciAps Service & Calibration Program is built around one goal: minimizing the time your analyzer spends off the job.
Annual Calibration
Scheduled calibration keeps your analyzer reading within factory specification and keeps your PMI, RoHS, or lab-accreditation program audit-ready.
Repair & RMA
A fast, tracked RMA process gets a damaged or underperforming analyzer diagnosed and back in the field with minimal downtime.
Software & Firmware Updates
Ongoing software support keeps your analyzer's alloy libraries, calibration curves, and interface current as SciAps ships improvements.
SciAps has more than 20 years of combined team experience servicing handheld elemental analyzers, and our service program reflects lessons learned across thousands of instruments in the field. Rather than treating calibration as a once-and-done event, we build an ongoing relationship with every analyzer we sell: proactive calibration reminders, a straightforward RMA process when hardware needs attention, and direct access to the same engineers who designed the instrument.
Whether you need a routine annual calibration to stay within a compliance program's requirements, a repair after a drop or exposure to a harsh field environment, or just want a second opinion on a reading that looks off, our service team is the fastest path to an answer. Reach out and we'll walk you through next steps, including RMA numbers and expected turnaround.